Shipping policy

Order Processing Time

• All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped along with tracking information.

Shipping Rates & Delivery Estimates

• Standard Shipping: Calculated at checkout based on your delivery address and destination. Estimated delivery takes between 3 to 7 business days depending on your location.

• Express Shipping: Available at checkout for faster delivery times if needed.

Local Delivery & Pickup

• If local pickup or delivery options are available for your region, they will be displayed at checkout with the corresponding estimates and terms.

Shipment Confirmation & Order Tracking

• Once your order has shipped, you will receive an email notification containing a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become available.

Missing or Damaged Items

• If your order arrives damaged in any way, please email us as soon as possible at your support email with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

• If you experience any issues with delivery or tracking, please reach out to our support team for assistance.